/* ============================================================
   LUSA CHAT WIDGET — styles
   ============================================================ */
:root {
  --lc-color:     #16804a;
  --lc-primary:   var(--lc-color);
  --lc-primary-d: #0f5f34;
  --lc-bg:        #0f1114;
  --lc-surface:   #1a1d21;
  --lc-surface2:  #22262c;
  --lc-border:    #2d3238;
  --lc-text:      #e6edf3;
  --lc-text-dim:  #8b949e;
  --lc-guest-bg:  #1e5c38;
  --lc-op-bg:     #1e2227;
  --lc-bot-bg:    #1a1d21;
  --lc-radius:    16px;
  --lc-shadow:    0 8px 32px rgba(0,0,0,.55), 0 2px 8px rgba(0,0,0,.3);
  --lc-z:         999990;
}

/* === BUBBLE === */
#lc-bubble {
  position: fixed; bottom: 24px; right: 24px;
  width: 60px; height: 60px; border-radius: 50%;
  background: var(--lc-primary); color: #fff; border: none; cursor: pointer;
  z-index: var(--lc-z); display: flex; align-items: center; justify-content: center;
  box-shadow: 0 4px 20px rgba(0,0,0,.4), 0 0 0 0 rgba(22,128,74,.5);
  transition: transform .2s cubic-bezier(.34,1.56,.64,1), box-shadow .2s; outline: none;
}
#lc-bubble:hover { transform: scale(1.1); }
#lc-bubble.has-unread { animation: lc-pulse 2s infinite; }
@keyframes lc-pulse {
  0%  { box-shadow: 0 4px 20px rgba(0,0,0,.4), 0 0 0 0 rgba(22,128,74,.6); }
  70% { box-shadow: 0 4px 20px rgba(0,0,0,.4), 0 0 0 12px rgba(22,128,74,0); }
  100%{ box-shadow: 0 4px 20px rgba(0,0,0,.4), 0 0 0 0 rgba(22,128,74,0); }
}
#lc-bubble-icon, #lc-bubble-close { transition: opacity .2s, transform .2s; }
#lc-bubble.open #lc-bubble-icon  { opacity:0; transform:rotate(-90deg) scale(.5); }
#lc-bubble.open #lc-bubble-close { opacity:1; transform:rotate(0); }
#lc-bubble-close { position:absolute; opacity:0; transform:rotate(90deg) scale(.5); }
#lc-badge {
  position: absolute; top: -4px; right: -4px;
  background: #e63946; color: #fff; font-size: 11px; font-weight: 700;
  min-width: 20px; height: 20px; border-radius: 10px; padding: 0 5px;
  display: none; align-items: center; justify-content: center;
  font-family: 'Inter', sans-serif; border: 2px solid var(--lc-bg);
}
#lc-badge.show { display: flex; }

/* === PANEL === */
#lc-panel {
  position: fixed; bottom: 96px; right: 24px; width: 380px;
  /* altura fixa: sem isso o painel encolhia junto com o conteudo */
  height: min(580px, calc(100dvh - 140px));
  background: var(--lc-bg); border-radius: var(--lc-radius);
  border: 1px solid var(--lc-border); box-shadow: var(--lc-shadow);
  z-index: var(--lc-z); display: flex; flex-direction: column; overflow: hidden;
  transform: translateY(20px) scale(.97); opacity: 0; pointer-events: none;
  visibility: hidden;
  transition: transform .25s cubic-bezier(.34,1.56,.64,1), opacity .2s, visibility .2s;
  font-family: 'Inter', 'Roboto Condensed', sans-serif;
}
#lc-panel.open { transform: translateY(0) scale(1); opacity: 1; pointer-events: all; visibility: visible; }

/* Header */
#lc-header {
  background: var(--lc-primary); padding: 14px 16px;
  display: flex; align-items: center; gap: 10px; flex-shrink: 0;
}
#lc-minimize, #lc-close {
  width: 34px; height: 34px; flex-shrink: 0; border: none; border-radius: 50%;
  background: rgba(255,255,255,.14); color: #fff; cursor: pointer;
  display: flex; align-items: center; justify-content: center; padding: 0;
  transition: background .15s;
}
#lc-minimize:hover, #lc-close:hover { background: rgba(255,255,255,.28); }
/* No desktop basta minimizar; o X entra no mobile (tela cheia). */
#lc-close { display: none; }
#lc-avatar {
  width: 36px; height: 36px; border-radius: 50%;
  background: rgba(255,255,255,.2); display: flex;
  align-items: center; justify-content: center; overflow: hidden; flex-shrink: 0;
}
#lc-avatar img { width:100%; height:100%; object-fit:cover; }
.lc-header-info { flex:1; min-width:0; }
.lc-header-title { font-size:14px; font-weight:600; color:#fff; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
.lc-status-row { display:flex; align-items:center; gap:5px; margin-top:2px; }
.lc-status-dot { width:7px; height:7px; border-radius:50%; background:#4ade80; flex-shrink:0; }
.lc-status-dot.offline { background:#6b7280; }
.lc-status-text { font-size:11px; color:rgba(255,255,255,.75); }

/* Body */
#lc-body {
  flex:1; min-height:0; overflow-y:auto; padding:14px 12px; display:flex;
  flex-direction:column; gap:8px; scroll-behavior:smooth;
  overscroll-behavior:contain; -webkit-overflow-scrolling:touch;
}
#lc-body::-webkit-scrollbar { width:4px; }
#lc-body::-webkit-scrollbar-track { background:transparent; }
#lc-body::-webkit-scrollbar-thumb { background:var(--lc-border); border-radius:4px; }

/* Date divider */
.lc-divider { text-align:center; font-size:10px; color:var(--lc-text-dim); padding:4px 0; position:relative; }
.lc-divider::before, .lc-divider::after { content:''; position:absolute; top:50%; width:30%; height:1px; background:var(--lc-border); }
.lc-divider::before { left:0; }
.lc-divider::after  { right:0; }

/* Messages */
.lc-msg { display:flex; flex-direction:column; max-width:78%; }
.lc-msg.guest { align-self:flex-end; align-items:flex-end; }
.lc-msg.operator, .lc-msg.bot { align-self:flex-start; align-items:flex-start; }
.lc-msg-bubble { padding:9px 12px; border-radius:12px; font-size:13px; line-height:1.5; word-break:break-word; }
.lc-msg.guest .lc-msg-bubble { background:var(--lc-guest-bg); color:#e6edf3; border-bottom-right-radius:3px; }
.lc-msg.operator .lc-msg-bubble { background:var(--lc-op-bg); color:var(--lc-text); border:1px solid var(--lc-border); border-bottom-left-radius:3px; }
.lc-msg.bot .lc-msg-bubble { background:var(--lc-bot-bg); color:var(--lc-text-dim); border:1px dashed var(--lc-border); font-style:italic; font-size:12px; }
.lc-msg-time { font-size:10px; color:var(--lc-text-dim); margin-top:3px; padding:0 3px; }
.lc-msg-name { font-size:11px; color:var(--lc-text-dim); margin-bottom:3px; padding:0 3px; }

/* Citacao de mensagem (responder estilo WhatsApp) */
.lc-msg-row { display:flex; align-items:center; gap:6px; max-width:100%; min-width:0; }
.lc-msg.guest .lc-msg-row { flex-direction:row-reverse; }
.lc-reply-btn {
  width:24px; height:24px; flex-shrink:0; border-radius:50%; cursor:pointer; padding:0;
  background:var(--lc-surface2); border:1px solid var(--lc-border); color:var(--lc-text-dim);
  display:flex; align-items:center; justify-content:center; opacity:.35;
  transition:opacity .15s, color .15s, border-color .15s;
}
.lc-msg:hover .lc-reply-btn { opacity:1; }
.lc-reply-btn:hover, .lc-reply-btn:focus { opacity:1; color:var(--lc-text); border-color:var(--lc-primary); }
.lc-quote {
  border-left:3px solid currentColor; border-radius:6px; padding:4px 8px; margin-bottom:6px;
  background:rgba(255,255,255,.10); cursor:pointer;
}
.lc-quote.dead { cursor:default; opacity:.7; }
.lc-quote-who { font-size:10.5px; font-weight:700; opacity:.95; }
.lc-quote-txt {
  font-size:11.5px; opacity:.85; line-height:1.4;
  display:-webkit-box; -webkit-line-clamp:2; -webkit-box-orient:vertical; overflow:hidden;
}
.lc-msg.lc-hl .lc-msg-bubble { animation:lc-hl 1.6s ease; }
@keyframes lc-hl { 0%,55% { box-shadow:0 0 0 3px rgba(245,158,11,.6); } 100% { box-shadow:0 0 0 0 rgba(245,158,11,0); } }

/* Mensagem apagada pelo atendente / marca de editada */
.lc-msg-bubble.lc-deleted {
  display:flex; align-items:center; gap:6px; font-style:italic; font-size:12px;
  color:var(--lc-text-dim); background:transparent !important;
  border:1px dashed var(--lc-border) !important;
}
.lc-edited { opacity:.8; }

/* Imagem escolhida esperando o envio */
#lc-pending {
  display:none; align-items:center; gap:10px; margin:0 10px 6px; padding:7px 9px;
  background:var(--lc-surface2); border:1px solid var(--lc-border);
  border-left:3px solid var(--lc-primary); border-radius:9px; flex-shrink:0;
}
#lc-pending.show { display:flex; }
#lc-pending img { width:42px; height:42px; object-fit:cover; border-radius:7px; flex-shrink:0; border:1px solid var(--lc-border); }
.lc-pending-body { flex:1; min-width:0; }
.lc-pending-name { font-size:12px; font-weight:600; color:var(--lc-text); white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
.lc-pending-hint { font-size:10.5px; color:var(--lc-text-dim); margin-top:1px; }
.lc-pending-x {
  border:none; background:none; color:var(--lc-text-dim); cursor:pointer; font-size:17px;
  line-height:1; padding:2px 4px; flex-shrink:0;
}
.lc-pending-x:hover { color:var(--lc-text); }

/* Barra "respondendo a..." acima do campo de texto */
#lc-reply-bar {
  display:none; align-items:flex-start; gap:8px; margin:0 10px 6px; padding:7px 10px;
  background:var(--lc-surface2); border:1px solid var(--lc-border);
  border-left:3px solid var(--lc-primary); border-radius:9px; flex-shrink:0;
}
#lc-reply-bar.show { display:flex; }
.lc-reply-bar-body { flex:1; min-width:0; }
#lc-reply-bar .lc-quote-who { color:#4ade80; }
#lc-reply-bar .lc-quote-txt { color:var(--lc-text-dim); }
.lc-reply-cancel {
  border:none; background:none; color:var(--lc-text-dim); cursor:pointer; font-size:17px;
  line-height:1; padding:2px 4px; flex-shrink:0;
}
.lc-reply-cancel:hover { color:var(--lc-text); }

/* Image */
.lc-img-wrap { max-width:220px; border-radius:8px; overflow:hidden; cursor:zoom-in; border:1px solid var(--lc-border); }
.lc-img-wrap img { width:100%; display:block; }

/* Typing */
#lc-typing { display:none; align-self:flex-start; align-items:center; gap:6px; padding:8px 12px; background:var(--lc-op-bg); border-radius:12px; border-bottom-left-radius:3px; border:1px solid var(--lc-border); }
#lc-typing.show { display:flex; }
#lc-typing span { width:6px; height:6px; border-radius:50%; background:var(--lc-text-dim); animation:lc-bounce .9s infinite; }
#lc-typing span:nth-child(2) { animation-delay:.15s; }
#lc-typing span:nth-child(3) { animation-delay:.3s; }
@keyframes lc-bounce { 0%,60%,100%{transform:translateY(0)}30%{transform:translateY(-5px)} }

/* Form */
#lc-form { flex:1; padding:20px 16px; display:flex; flex-direction:column; gap:12px; }
#lc-form h3 { font-size:14px; color:var(--lc-text); margin:0; }
.lc-input { background:var(--lc-surface); border:1px solid var(--lc-border); border-radius:8px; padding:10px 12px; font-size:13px; color:var(--lc-text); outline:none; transition:border-color .15s; font-family:inherit; width:100%; box-sizing:border-box; }
.lc-input:focus { border-color:var(--lc-primary); }
.lc-input::placeholder { color:var(--lc-text-dim); }
textarea.lc-input { resize:none; min-height:80px; }
.lc-btn-primary { background:var(--lc-primary); color:#fff; border:none; border-radius:8px; padding:11px 20px; font-size:14px; font-weight:600; cursor:pointer; transition:background .15s, transform .1s; font-family:inherit; display:flex; align-items:center; justify-content:center; gap:6px; }
.lc-btn-primary:hover { background:var(--lc-primary-d); }
.lc-btn-primary:active { transform:scale(.98); }
.lc-btn-primary:disabled { opacity:.5; cursor:default; }

/* Footer */
#lc-footer { border-top:1px solid var(--lc-border); padding:10px; display:flex; align-items:flex-end; gap:6px; flex-shrink:0; background:var(--lc-surface); }
#lc-input-text { flex:1; background:var(--lc-surface2); border:1px solid var(--lc-border); border-radius:20px; padding:9px 14px; font-size:13px; color:var(--lc-text); outline:none; resize:none; min-height:38px; max-height:120px; line-height:1.4; font-family:inherit; transition:border-color .15s; }
#lc-input-text:focus { border-color:var(--lc-primary); }
#lc-input-text::placeholder { color:var(--lc-text-dim); }
.lc-icon-btn { width:36px; height:36px; border-radius:50%; background:transparent; border:1px solid var(--lc-border); color:var(--lc-text-dim); cursor:pointer; display:flex; align-items:center; justify-content:center; transition:background .15s, color .15s; flex-shrink:0; }
.lc-icon-btn:hover { background:var(--lc-surface2); color:var(--lc-text); }
#lc-send-btn { width:36px; height:36px; border-radius:50%; background:var(--lc-primary); border:none; color:#fff; cursor:pointer; display:flex; align-items:center; justify-content:center; transition:background .15s, transform .1s; flex-shrink:0; }
#lc-send-btn:hover { background:var(--lc-primary-d); }
#lc-send-btn:active { transform:scale(.95); }

/* Upload bar */
#lc-upload-bar { display:none; height:3px; background:var(--lc-border); margin:0 10px 6px; border-radius:3px; overflow:hidden; }
#lc-upload-bar.show { display:block; }
#lc-upload-progress { height:100%; background:var(--lc-primary); width:0%; transition:width .1s; }

/* Offline */
/* Aviso de ausencia: banner no topo do formulario (o visitante ainda envia). */
#lc-offline-note { display:flex; align-items:flex-start; gap:11px; padding:12px 13px;
  border-radius:11px; background:rgba(245,158,11,.12); border:1px solid rgba(245,158,11,.30); }
#lc-offline-note .lc-offline-icon { flex-shrink:0; width:34px; height:34px; border-radius:50%;
  background:rgba(245,158,11,.18); display:flex; align-items:center; justify-content:center; color:#fbbf24; }
#lc-offline-note p { font-size:12.5px; color:#e8d5a8; line-height:1.5; margin:0; text-align:left; }

/* Rating */
#lc-rating { flex:1; display:flex; flex-direction:column; align-items:center; justify-content:center; padding:24px 20px; text-align:center; gap:14px; }
#lc-rating h3 { font-size:15px; color:var(--lc-text); margin:0; }
#lc-rating p  { font-size:13px; color:var(--lc-text-dim); margin:0; }
.lc-stars { display:flex; gap:8px; }
.lc-star { font-size:28px; cursor:pointer; color:var(--lc-border); transition:color .1s, transform .1s; user-select:none; }
.lc-star:hover, .lc-star.active { color:#ffd700; }
.lc-star:hover { transform:scale(1.2); }
.lc-rating-done { font-size:13px; color:#4ade80; display:flex; align-items:center; gap:6px; }

/* Previa da resposta com o chat fechado */
#lc-preview {
  position: fixed; bottom: 96px; right: 24px; max-width: 280px;
  background: var(--lc-surface); border: 1px solid var(--lc-border);
  border-radius: 12px; padding: 10px 13px; cursor: pointer;
  box-shadow: var(--lc-shadow); z-index: var(--lc-z);
  display: none; font-family: 'Inter', 'Roboto Condensed', sans-serif;
  animation: lc-slide-in .25s ease;
}
#lc-preview.show { display: block; }
#lc-panel.open ~ #lc-preview { display: none; }
.lc-preview-name { font-size: 11px; font-weight: 600; color: var(--lc-primary); margin-bottom: 2px; }
.lc-preview-text {
  font-size: 12.5px; color: var(--lc-text); line-height: 1.45;
  display: -webkit-box; -webkit-line-clamp: 3; -webkit-box-orient: vertical; overflow: hidden;
}
@keyframes lc-slide-in { from { opacity: 0; transform: translateY(8px); } to { opacity: 1; transform: none; } }

/* Lightbox */
#lc-lightbox { position:fixed; inset:0; background:rgba(0,0,0,.88); z-index:calc(var(--lc-z) + 10); display:none; align-items:center; justify-content:center; cursor:zoom-out; }
#lc-lightbox.show { display:flex; }
#lc-lightbox img { max-width:90vw; max-height:90vh; border-radius:8px; object-fit:contain; }

/* Mobile — o chat ocupa a tela inteira, com botao para esconder no header */
@media (max-width:640px) {
  #lc-panel {
    inset: 0; width: 100%; height: 100dvh; max-height: none;
    border-radius: 0; border: none;
    transform: translateY(100%); opacity: 1;
    transition: transform .28s cubic-bezier(.32,.72,0,1);
  }
  #lc-panel.open { transform: translateY(0); }

  /* Notch/ilha do iOS e barra de gestos do Android */
  #lc-header { padding-top: calc(14px + env(safe-area-inset-top)); }
  #lc-footer { padding-bottom: calc(10px + env(safe-area-inset-bottom)); }
  #lc-rating, #lc-form { padding-bottom: calc(24px + env(safe-area-inset-bottom)); }

  #lc-minimize { display: none; }
  #lc-close    { display: flex; }

  /* Com o painel em tela cheia a bolha so atrapalha */
  #lc-panel.open ~ #lc-bubble { opacity: 0; pointer-events: none; }

  #lc-body { padding: 14px 12px; }
  .lc-msg { max-width: 85%; }
  .lc-msg-bubble { font-size: 14px; }
  #lc-input-text { font-size: 16px; }   /* < 16px faz o iOS dar zoom no foco */

  #lc-bubble  { bottom: 16px; right: 16px; }
  #lc-preview { bottom: 88px; right: 16px; left: 16px; max-width: none; }
}

/* Trava a rolagem do fundo enquanto o chat esta em tela cheia */
@media (max-width:640px) {
  html.lc-locked, html.lc-locked body { overflow: hidden; height: 100%; }
}